Shipping policy

FOR ROMANIA

Service: FAN Courier
Estimated Delivery: 24h-48h*
Cost: 3 EUR // FREE for order of 50 EUR or more
The package will be brought to your door. You will be contacted by the courier by phone.

*valid for orders until 1PM, placed/dispatched on working days.

FOR THE REST OF THE WORLD

Service: DHL
Estimated Delivery: 48h - 72h to EU & New York 
Cost: 15 EUR 
The package will be brought to your door. In case the courier doesn’t find you at the address indicated, you will receive a notice.

TAXES & DUTIES

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. Please note that all shipments outside the EU may be subject to import duties and taxes, which are imposed once a shipment reaches your country. Therefore, additional charges for customs must be borne to you.

FREE LOCAL PICK-UP

Free local pick-up available in our showroom in Cluj-Napoca:
Eroilor 1, Ap. 11
Cluj-Napoca, 400129, Romania
+40 747 492 499

If you want to visit us, please make an appointment at contact@naluunderwear.com.